The Future of Healthcare with Ellen DaSilva Founder of Summer Health
“Get honest and direct feedback. So if something is not working, something’s not landing, you’re getting no’s from people, and you’re trying to understand why, absorb what the feedback is, but be true to yourself because people want to invest in honesty. People want to invest in authenticity.” – Ellen DaSilva
Ellen DaSilva is the visionary founder and CEO of Summer Health, a telehealth service that focuses on connecting parents to pediatricians and answering their questions via text within 15 minutes. At Summer Health, Ellen and her team are on a mission to radically simplify healthcare while addressing how we approach being and staying well. In this episode of Entreprenista, we sit down with Ellen as she delves into how telemedicine is playing a critical role in reshaping healthcare businesses today. She offers a unique perspective with data-driven insights and personal parenting stories that have inspired her work while also unpacking the challenges of today’s fundraising scene. With 25+ investments under her belt, she gives a candid look at what investors really seek and why it’s so important to build genuine relationships long before you ever ask for that check. For Ellen, this will always be more than just a business, so fostering a culture of passion and authenticity within her organization is a must. Discover how she curates her top-notch team and her secret interview questions that have made all the difference in her hiring process. You won’t want to miss out on this power-packed episode, where you can get a glimpse into the future of telemedicine, continue to learn the art of raising capital, and so much more!
We talk about:
- Ellen’s time working at Twitter and the learning lessons from it
- The advantages of Telemedicine
- B2B vs Direct-to-consumer focus
- Summer Health’s defining launch moment
- Passion pursuits and knowing when to switch gears
- Incentivizing word-of-mouth referrals
- Summer Health’s price structure and business model
- Ambassador/Affiliate programs and how they function in the healthcare sector
- Fundraising and hiring strategies for startups
- Attracting high-caliber talent
- Effectively harnessing feedback
- Staying true to your vision and core values
- Adaptability, resilience, and staying scrappy
- Why having an eye towards scale is important for growth
- The future of healthcare and getting it on your own terms
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