Empowering women-owned businesses to deliver locally with Uber

Entreprenista community, meet Uber Direct.

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Looking to offer your customers
express delivery?

Uber Direct is a white-label delivery-as-a-service that allows businesses of all types and sizes to provide customers with on-demand, local delivery—right from your own sales channels.

Get your goods delivered with Uber's global courier network and let your customers choose from a range of flexible delivery options—from delivery in under 2 hours and same-day delivery to scheduled delivery up to 30 days in advance.

agree to receive information from Uber related to Uber’s products and services.(Required)

Why Entreprenista recommends
Uber Direct

Fast & reliable

Delight your customers by offering on-demand delivery of goods through your app or website, or by phone.

0% commission

No Marketplace Fee—pay a fee based on distance, speed of delivery, and region. Control your margins by bearing the costs or passing them on to your customers.*

Easy integration

Connect through your existing POS, OMS, or other platforms; use the Uber Direct dashboard; or integrate with Uber’s API and start making delivery requests.

So how does Uber Direct work?

Step 1: Offer delivery through your channels

Provide your customers with multiple delivery options from your app, website, or phone channels.

Step 2: Request delivery through Uber’s platform

Send delivery requests by connecting with your existing POS or OMS, using the Uber Direct dashboard, or integrating with the Uber Direct API.

Step 3: Fulfill delivery orders

Once the delivery request is confirmed, get your products delivered based on your customers’ preferences. Share real-time updates, estimated time of arrival (ETA), and live location tracking with your customers by text.

Access technical support for troubleshooting and resolve your customer
issues quickly through Uber’s merchant support.

You know your customers better than anyone else. And with Uber Direct, you can stay in complete control of your customers’ ordering experience. As your trusted technology partner, we provide access to an expansive network of couriers who can help power on-demand delivery for your business. We take the delivery logistics off your plate so you can worry about one less thing and focus on what you do best.

-Wendy Lee

Director of Product Management, Uber Direct

Terms & Conditions

*Your rates may be higher or lower depending on your order type, distance, speed of delivery
(express, same-day, next-day, scheduled), integration type (channel partner, API, dashboard), market region, and other factors.